Privacy Policy

At Aelis Care, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe and secure online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided during order placement.

  • Non-Personal Information: Browser type, device details, IP address, and website usage collected through cookies or analytics tools.

  • Communication Information: Any details you share when you contact our customer support team, sign up for newsletters, or participate in promotions.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders efficiently.

  • Communicate with you about your orders, offers, and updates.

  • Improve our website, services, and customer experience.

  • Prevent fraudulent or unauthorized transactions.

  • Comply with legal and regulatory requirements.

3. Data Security

Your data security is important to us. We use advanced encryption and trusted payment gateways to protect your personal and financial information.
However, please note that no online transaction is completely secure, and we cannot guarantee absolute data protection.

4. Cookies

Our website uses cookies to enhance your browsing experience and track website performance.
Cookies help remember your preferences and provide personalized recommendations.
You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

5. Sharing of Information

We respect your privacy and do not sell or trade your personal information.
We may share your data only with trusted third parties such as:

  • Payment processors

  • Courier and delivery partners

  • Analytics and marketing service providers

These partners are required to use your data only for authorized purposes and maintain strict confidentiality.

6. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

  • Access and review your personal information.

  • Request correction or deletion of your data.

  • Opt-out of marketing emails by clicking the “Unsubscribe” link in our communications.

To exercise these rights, contact us using the details provided below.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Any updates will be posted on this page, and the revised date will be mentioned at the top.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

📧 Email: aeliscare@gmail.com
🏬 Store Name: Aelis Care
📍 Address: Nagpur, Maharashtra
📞 Phone No.: 8976453621