Terms & Conditions

Welcome to Aelis Care. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our services.

1. General Information

The website Aelis Care provides trending and quality lifestyle products across multiple categories.

By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Products & Services

  • All product descriptions, images, and prices are displayed as accurately as possible. However, minor variations may occur.

  • Product availability may change without prior notice.

  • We reserve the right to limit, refuse, or discontinue the sale of any product at our sole discretion.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Payments must be made using the secure payment options provided on our website.

  • All transactions are processed through trusted and encrypted payment gateways to ensure your data’s safety.

  • Aelis Care reserves the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

4. Shipping & Delivery

  • Orders are usually processed within 1–2 business days and delivered within 4–8 business days, depending on your location.

  • We are not responsible for delays caused by courier partners, weather conditions, or unforeseen events.

  • Once your order is dispatched, tracking details will be shared via email or SMS.

For more details, please refer to our Shipping Policy.

5. Returns & Refunds

  • Returns or replacements are accepted under specific conditions.

  • Products must be unused, unopened, and returned within 7 days of delivery.

  • Refunds will be processed only after inspection of returned goods.

For full details, please refer to our Return & Refund Policy.

6. User Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date account details.

  • Not misuse our services for illegal, unauthorized, or fraudulent activities.

  • Avoid attempting to hack, disrupt, or damage our website’s systems or data.

You are responsible for maintaining the confidentiality of your login credentials.

7. Intellectual Property Rights

All content on this website — including logos, text, images, graphics, videos, and product descriptions — is the property of Aelis Care and is protected under copyright and trademark laws.

Unauthorized use, copying, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Aelis Care shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

  • Product effectiveness, results, or suitability may vary from person to person.

  • We do not guarantee that the website will be uninterrupted, secure, or error-free at all times.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the jurisdiction of the courts located in Nagpur, Maharashtra.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: aeliscare@gmail.com
🏬 Store Name: Aelis Care
📍 Address: Nagpur, Maharashtra
📞 Phone No.: 8976453621